Job Information
University of Washington PATIENT SERVICES SPECIALIST LEAD (100% FTE, NIGHTS) in Seattle, Washington
Req #: 241098
Department: UW MEDICAL CENTER - MONTLAKE - ED ADMITTING
Posting Date: 11/18/2024
Closing Info: Closes On 12/13/2024
Salary: $4,058 - $5,809 per month
Shift: Permanent Night Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908_a11y.pdf)
UW Medicine – ED Registration has an outstanding opportunity for a PATIENT SERVICES SPECIALIST LEAD .
WORK SCHEDULE
10:30 pm - 9:00 am
Mondays - Thursdays POSITION HIGHLIGHTS
Perform specific leadership functions related to coordination of clerical and support activities for Patient Service Specialist as delegated by and in collaboration with the Supervisor. Receives visitors to the department and facilitates contact between the patient/family and health care staff. Participates in department and selected departmental activities to promote effective problem solving and communication. Serves as a role model and provides guidance to other PSS staff, including participation in hiring, orientation, and evaluation of performance PRIMARY JOB RESPONSIBILITIES
Maintains confidentiality of written and verbal patient information according to policy.
Understands and utilizes medical terminology and knowledge of reference resources
Responsible for ensuring department supply PAR levels monitored and maintained
Acts as primary liaison among the hospital, the patient and family, referring and treating physician, outside agencies, staff from other hospitals and the public by providing information and advice regarding hospital services
Performs the work of a Patient Services Specialist 2
Interviews and assists in selection of new hire and orients and trains new employees
Performs departmental quality control to include Q.A. of PSS registrations and completion of monthly billing process
Assigns the PSS daily work schedule as appropriate and makes necessary adjustments
May perform billing/data entry
Completes labor and industry/self-insured claim forms and follow-up paperwork
Directs staff to appropriate resources, forms, etc. REQUIRED POSITION QUALIFICATIONS High School graduation or equivalent AND Three years of Patient Support Service experience OR equivalent education/experience UW Medicine – Where your Impact Goes Further UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.