Job Information
University of Washington PATIENT SERVICES SUPERVISOR, FULL-TIME DAYS in Seattle, Washington
Req #: 235200
Department: UW MEDICAL CENTER-NORTHWEST- HEART INSTITUTE
Job Location Detail: 1550115th North Seattle, WA 98133
Posting Date: 06/11/2024
Closing Info: Open Continuous
Salary: $5508 - $7406 per month
Shift: First Shift
Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908_a11y.pdf)
UW Medical Center – Northwest (formerly Northwest Hospital & Medical Center), we’re proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are: The Distinguished Hospital for Clinical Excellence Award; The Stroke Care Excellence Award; Winner of the HealthGrades Distinguished Hospital Award for Patient Safety for the last three years in a row. We’re also one of the safest places to get care – among the top 5% in the country.
The Northwest Heart Institute is proud to provide a wide spectrum of outpatient cardiac services for patients across the Greater Seattle Area.
Teamwork. Community. Opportunity. (https://www.uwmedicine.org/about/career-opportunities/uw-medical-center-northwest) Become part of our team, and join our mission to make life healthier for everyone in our community.
The Northwest Heart Institute has an outstanding opportunity for a CLINIC PATIENT SERVICES SUPERVISOR (full-time, 40 hours a week, day shift) .
RESPONSIBILITIES
Assist manager and physicians to develop and implement patient care systems.
Identify and plans for staffing needs and proactively takes appropriate action
Prepare employee schedules and assigns work to staff; evaluates daily workload, workflow, and adjusts staff assignments accordingly.
Effectively delegate, manage change, set expectations and goals, make decisions, solve problems, and model fairness and respect.
Build relationships and fosters teamwork and collaboration to accomplish organization’s goals.
Identify quality benchmarks, assesses departmental performance and designs improvement plans.
Develop goals and objectives and maintains policies and procedures.
Develop budget and monitors/controls expenses to fit budget expectations.
Improve department cost efficiency and productivity.
Facilitate open communications and joint decision making with staff.
Responsible for staff recruitment and promotion
Evaluate staff performance and competency; coaches/disciplines/discharges to improve individual and departmental performance.
Collaborate with management to develop departmental budget, monitors data to evaluate department productivity, maintains a cost-effective department. DESIRED
A Bachelor’s Degree in a medically related or public relations field; and
One year experience in a healthcare setting which includes lead responsibility; or
Equivalent education/experience.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.