Job Information
University of Washington Program Operations Specialist in Seattle, Washington
Req #: 241102
Department: SURGERY
Job Location Detail: Hybrid - 3 days or more/week
Posting Date: 11/18/2024
Closing Info: Closes On 12/02/2024
Salary: $5,834 - $6,667 per month
Shift: First Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701_a11y.pdf )
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.
UW’s Division of General Surgery has an exciting opportunity for a Program Operations Specialist, which is part of UW School of Medicine’s Department of Surgery.
POSITION PURPOSE The Program Operations Specialist, in collaboration with the Administrator of General Surgery and the faculty within the Division of General Surgery is responsible for the administrative, programmatic, and operational needs of the General Surgery Division's oncology-focused sub-specialties at UW Medical Center, collaborating with faculty to ensure smooth operations across clinical and academic sites.
As an integral member of the team, the Program Operations Specialist (POS) in the General Surgery Division at UW Medical Center plays a key role in providing comprehensive support to critical surgical oncology sub-specialties, including hepatopancreatobiliary surgery, complex abdominal oncology, skin oncology, and endocrine surgical oncology. The POS collaborates closely with expert faculty and staff across multiple sites, ensuring seamless operational and programmatic efficiency. This full-time role requires a strong understanding of clinical and academic practices in general surgery, facilitating the division’s mission in patient care, teaching, and research. This position dedicates 80% of its time to strategic and programmatic operations for surgical oncology sub-specialties, with 10% focused on policy and compliance oversight and 10% on financial operations.
The successful candidate will be skilled at advancing the Department of Surgery’s mission by supporting the clinical, research, and training activities of the General Surgery Division's four sub-specialties. They will have a substantial impact on divisional operations and faculty success, leveraging healthcare program experience, strong interpersonal and communication skills, and the ability to work effectively across multiple systems and locations.
Our Mission and How This Position Contributes: Department Mission: The Department of Surgery is a large department within the School of Medicine, with surgeons practicing at all our locations and in eight surgical subspecialties. The UW Department of Surgery is guided by our mission of providing compassionate and high-quality patient care, training future generations of surgical leaders, and conducting research in a collegial environment that embraces diversity and promotes inclusiveness.
Division/Center Mission: The Program Operations Specialist contributes substantially to the mission, particularly to the clinical mission, but importantly manages the intersections between clinical, research and training of these four divisional sub-specialties of the Department of Surgery. This position significantly impacts those successful operations and activities of the faculty and the Division of General Surgery.
Our Commitment to Equity, Diversity, and Inclusion (EDI): The Department of Surgery strives to dismantle systemic racism, eliminate healthcare disparities, and promote health equity in our work. Racism and intolerance have no place in our community. We celebrate our multitude of intersecting identities and commit to the ongoing effort of creating an inclusive and supportive workplace climate.
All staff in the Department of Surgery are asked to demonstrate and develop the following core competencies: Quality Focus: strives to deliver the best possible service and results, and continuously seeks opportunities for improvement. • Key attributes: accuracy, customer service, continuous improvement, problem solving, and self-development Planning & Organization: completes work in a timely, efficient, and resourceful manner • Key attributes: priority setting, efficiency, resourcefulness, adaptability and flexibility, organizational awareness, and initiative Teamwork & Relationship Building: builds and fosters positive working relationships with others to achieve shared objectives. • Key attributes: collaboration, communication, emotional intelligence, recognition, and accountability, and integrity Equity, Diversity, and Inclusion: values and honors diverse experiences and perspectives, strives to create welcoming and respectful work environments including dismantling structures of oppression, promotes and contributes to a culture of access, opportunity, and justice. • Key attributes: respect, cultural humility, inclusiveness, advocacy, and commitment
DUTIES AND RESPONSIBILITIES Primary duties for this position will fall into three categories:
Strategic and programmatic operational responsibilities for the General Surgery Division sub-specialties focused on Surgical Oncology. = 80%.
Operational oversight of policies, protocols, and compliance for these programs = 10%.
Financial operational duties = 10% MINIMUM REQUIREMENTS
BA degree in business, health sciences, biology, or other relevant or related field.
2-3 years of experience and in healthcare programs. ADDITIONAL REQUIREMENTS
Previous experience in healthcare programs
Excellent interpersonal skills – ability to establish good working relationships with a variety of people.
Can work successfully within a variety of systems and sites.
Excellent communication skills in various formats.
Expert user of Microsoft Office products; including Excel.
Must understand basic financial/accounting concepts.
Knowledge and experience implementing project management concepts and tools. DESIRED QUALIFICATIONS
3+ years working with surgical programs.
Experience working in an academic medical setting.
Understanding of academic educational and research programs
Knowledge and/or expertise in creating and promoting content for social media, websites, and other media formats to highlight the academic work of the sections and division.
Experience working with or as a Project Manager CONDITIONS OF EMPLOYMENT Remote work 2-3 days per week a possibility, depending upon business need. Will need to attend occasional meetings that occur in the early morning or early evening hours.Equivalent education/experience can substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. Candidates of non-traditional educational or experiential backgrounds are invited to apply. Please address applicability of education and experience in your resume. Equity, Diversity, and Inclusion Statement: In addition, as a part of your application process, we ask that you provide a statement demonstrating your experience with or commitment to Equity, Diversity & Inclusion (EDI). The following may be used as a guide in helping you to prepare your statement:• Define what your values are as they relate to your understanding of the terms Equity, Diversity & Inclusion.• Describe your past and/or present experience with EDI (workplace, volunteer, or other experience of significance).• What EDI implementations or efforts would help create a healthy and safe work environment for you?• How would you contribute to promoting EDI efforts/initiatives in the workplace?Please make your statement part of your cover letter or resume and limit the word count to 300-400 words.We hope you will apply and please learn more about our department, values, and core competencies at https://uwsurgery.org/about/staff/.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.