University of Washington Jobs

Req #: 235597

Department: REFERRAL COORDINATION

Job Location Detail: PRIMARY CARE - NORTHGATE CLINIC or REMOTE

Posting Date: 06/14/2024

Closing Info: Open Until Filled

Salary: $22.46 - $32.67 per hour

Shift: First Shift

Notes: The University of Washington (UW) offers a wide range of benefits as part of your total compensation package. Choose from top medical and dental insurance programs; plan for your future with tax-deferred investing through the UW retirement options; enjoy generous vacation and sick leave policies; and protect yourself and your family with life and long-term disability insurance. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908_a11y.pdf)

UW Medicine Primary Care - Referral Coordination has an outstanding opportunity for a Referral Specialist. WORK SCHEDULE

• Temporary position - 8 months

• Part-time, 80% FTE (32 hours per week)

• Day Shift POSITION HIGHLIGHTS

• Once trained, this can be a remote position, or you can work from the Northgate clinic

• Make a difference for the patients and employees we serve

• Opportunity to provide career growth PRIMARY RESPONSIBILITIES

• Coordinates with team members to manage multiple work queues within Epic related to referrals from all UWM Primary Care clinic locations. Ensures that pending issues receive appropriate follow up with the patient, insurance company and/or receiving specialist and advises referring providers and/or patients of the status of the request

• Works independently with patients, referring/prescribing providers, specialty clinic providers and staff to facilitate referrals to the UW Medicine Health System and to process prior authorizations

• Pre-verify and submit required paperwork and receive authorization with third party insurance companies to assist in making referrals to specialty providers and/or processing prior authorizations

• Manages telephone encounters, faxes, staff messages and eCare messages related to referrals and prior authorization requests and questions.

• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery

• Other duties as requested REQUIRED POSITION QUALIFICATIONS

• High school graduation or equivalent AND

• Minimum of one year of customer service experience in a medical facility

• Strong computer, phone skills, and EPIC experience preferred OR

• An equivalent combination of education/experience ABOUT UW MEDICINE PRIMARY CARE UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees. Compassion. Innovation. Excellence. (https://www.uwmedicine.org/about/career-opportunities/employment-at-primary-care) Become part of our team, and join our mission to make life healthier for everyone in our community. ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Find your place at Washington’s only integrated health system devoted to improving the health of all people. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.